FAQ
Fragrance & Ingredients
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What is the oil concentration of your perfumes?
Our fragrances are formulated as high-grade Eau de Parfum (EDP) with oil concentrations ranging between 18% to 22%, ensuring optimal projection, longevity, and multi-layered dry-downs.
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Are your perfumes safe for sensitive skin?
Yes. We adhere strictly to International Fragrance Association (IFRA) regulations. Our formulas are phthalate-free, paraben-free, and formulated without harsh skin-drying additives.
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How should I store my perfume bottles?
Store bottles in a cool, dry place away from direct sunlight, humidity, and rapid temperature changes (avoid storing directly inside bathrooms). Keeping the cap securely closed preserves the integrity of the natural oils.
Orders & Shipping
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When will my order ship?
All orders are fulfilled from our Cypress, Texas distribution center within 24–48 business hours. You will receive an automated tracking link upon dispatch.
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Do you ship internationally?
Currently, we ship across the contiguous United States, Alaska, Hawaii, and military APO/FPO addresses. International shipping options will be announced soon.
Returns & Support
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Can I return a bottle if I dislike the scent?
To comply with cosmetic health safety laws, we can only accept returns on unopened bottles in their original shrink-wrapped packaging within 30 days. We recommend trying discovery sets or review breakdowns when making a blind purchase.
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How do I contact customer support?
You can reach our team via our Contact Page, email us at support@yourdomain.com, or call +1 832-239-9906 (Mon–Fri, 9 AM – 5 PM CST).