Privacy policy

This Privacy Policy describes how B&S Retail ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit, make a purchase from, or interact with our Shopify website.

1. Information We Collect

When you interact with our store, we collect details necessary to fulfill your orders, process transactions, and optimize your browsing experience:

  • Device Information: Web browser version, IP address, time zone, cookie identifiers, pages viewed, and search terms.

  • Order Information: Name, billing address, shipping address, payment information (credit card numbers processed securely via encrypted payment gateways; we never store raw card numbers), email address, and phone number.

  • Customer Support Data: Information and attachments shared when contacting our support desk.

2. How We Use Your Information

We use personal information to:

  • Fulfill and ship product orders, process invoices, and provide tracking alerts.

  • Screen transactions for potential risk or fraud.

  • Provide customer support and address inquiries.

  • Comply with applicable legal, taxation, and regulatory requirements.

  • Send targeted promotional communications (only with your prior explicit consent; you may opt out at any time).

3. Sharing Your Information

We share your information solely with trusted third-party service providers who assist us in operating our business:

  • Shopify: Powers our e-commerce platform. You can read how Shopify uses your Personal Information in the Shopify Privacy Policy.

  • Payment Gateways & Couriers: Stripe, PayPal, Apple Pay, USPS, UPS, and FedEx to securely authorize transactions and deliver parcels.

  • Compliance with Laws: We may disclose details if required by subpoena, search warrant, or regulatory law.

4. Cookies & Analytics

We use essential, analytical, and functional cookies to remember your cart, optimize site speed, and evaluate user behavior. You can disable or modify cookie settings via your web browser preferences.

5. Your Rights (CCPA / State Consumer Privacy)

If you are a resident of California or states with comprehensive data privacy protections, you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your personal data.

  • Opt out of the sale or sharing of personal data (Note: B&S Retail does not sell consumer personal data).