Shipping policy
Thank you for shopping at B&S Retail. Below are the terms and conditions that constitute our Shipping Policy.
Order Processing Time
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All orders are processed within 1 to 2 business days (Monday through Friday, excluding federal holidays).
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Orders placed on weekends or major holidays will begin processing on the following business day.
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If we experience a high volume of orders (e.g., during promotional sales or holiday seasons), shipments may experience slight delays. In such rare cases, we will inform you via email.
Domestic US Shipping Rates & Delivery Estimates
We ship to all addresses within the contiguous United States, Alaska, Hawaii, and APO/FPO addresses.
| Shipping Method | Estimated Transit Time | Cost |
| Standard Ground Shipping | 3 – 5 Business Days | $6.95 (Free on orders $75+) |
| Priority Express | 2 – 3 Business Days | Calculated at checkout |
| Overnight Delivery | 1 – 2 Business Days | Calculated at checkout |
Free standard shipping automatically applies to all domestic cart orders exceeding $75.00 USD before taxes and discounts.
Order Tracking & Confirmation
Once your order has been packaged and handed over to the carrier (USPS, UPS, or FedEx), you will receive an automated Shipping Confirmation email containing your active tracking number. Please allow 24–48 hours for the carrier tracking status to update.
Safe Transport of Fragrances
Perfumes and Eau de Parfums contain cosmetic-grade denatured alcohol and are classified as hazmat/consumer commodities under postal regulations. As a result, all fragrances must travel via authorized ground freight routes.
Damages & Lost Packages
B&S Retail is committed to ensuring your fragile glass items arrive in pristine condition. If you receive an order that has broken or leaked in transit:
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Photograph the damaged bottle and outer packaging immediately.
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Email support@yourdomain.com within 48 hours of delivery with your order number and attached photos.
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Our team will issue a complimentary expedited replacement.